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All ordered item(s) will be shipped via USPS, FedEx, or UPS within 24 hours of receipt of your order. (during business days excluding Sat, Sun & Holidays). Our standard shipping Methods (USPS & UPS) are fully trackable . It is very necessary to protect your package from any unexpected incident (lost package by carrier etc,,). Please be aware of that the carrier might request a signature of receiver for prompt delivery and protecting both customers and Music Plaza. For any Next-Day, Second-Day, Thee-Day Delivery, the days will be counted from the shipped date.
We are not responsible for any returned package(s) due to incorrect address, absence at the time of the delivery, and other reasons that caused by customers.
All packages come with a tracking number via USPS, FedEx, and UPS. PLEASE NOTE that we are NOT LIABLE for packages once they have been delivered and are reflected as such on the tracking number.
One button arrived with a slight dent in it, but the preorder benefit photocards arrived fine :)
I really love ordering from MusicPlaza. I placed a pretty big order for the Stray Kids 2nd World Tour Manaic Merch Skzoo. And everything was packaged perfectly and safely. However, my POB weren't in the box. I reached out to MusicPlaza Customer Service and I let them know of the problem. They were very kind and understanding and they said they were expecting my email. They said at least 10 people didn't get there POB because they didn't have them ready at the time. Anyways , they asked which members I wanted and they shipped my POB to me. I'm very satisfied with the service and couldn't be more happy. Thank You MusicPlaza💖
One button arrived with a slight dent in it, but the preorder benefit photocards arrived fine :)
I really love ordering from MusicPlaza. I placed a pretty big order for the Stray Kids 2nd World Tour Manaic Merch Skzoo. And everything was packaged perfectly and safely. However, my POB weren't in the box. I reached out to MusicPlaza Customer Service and I let them know of the problem. They were very kind and understanding and they said they were expecting my email. They said at least 10 people didn't get there POB because they didn't have them ready at the time. Anyways , they asked which members I wanted and they shipped my POB to me. I'm very satisfied with the service and couldn't be more happy. Thank You MusicPlaza💖